#5 Always Consider Your Audience

In construction, it is important to have daily communication on status, potential issues, current problems, and upcoming activities.  But, how you communicate, and how your team hears & reacts to what you communicate is critical.  Both the delivery and receipt of information is based on your team’s past experience which drives perception.  Most conflicts and mistrust arise due to a simple misunderstanding of the information and how it is communicated.  Earning a positive response from your team depends on your ability to understand their perception.  Then adapt your approach to convey information in a meaningful way to gain a collective understanding.